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Frequently Asked Questions

What is our shipping Policy?

We want you to own the original art you desire first and foremost! There is no greater flattery to an artist than to have their work sell.   For this reason, we keep the shipping costs as low as possible.  Below is a breakdown of the cost for all reproductions.  For some pieces, we offer select Commission-style reproductions of Original Art upon request.

FOR ORIGINALS AND PRINTS   

Shipping times range from 5-7 business days. You will receive a tracking number as soon as your order has been shipped.  

SHIPPING PRICES for PRINTS ONLY are calculated based on your cart total as follows:

Cart Totals

Standard Shipping

2-Day Shipping

Overnight Shipping

International Shipping

$0 - $49.99

$9.49

$14.99

$19.99

$11.89

$50 - $149.99

$16.99

$24.99

$34.99

$21.247

$150 - $199.99

$19.99

$29.99

$39.99

$24.99

$200.00 - $249.99

$26.99

$39.99

$54.99

$33.74

$250 - $499.99

$29.99

$44.99

$59.99

$37.49

$500 - $999.99

$49.99

$74.99

$99.99

$62.49

$1000 +

$99.99

$149.99

$199.99

$124.99


our Policy on Returns/Exchanges/CANCELLATIONS

Unfortunately we cannot offer returns or exchanges  for any Prints or Open Editions.  These are custom-made one of a kind orders; they are only returnable if the Printing or framing was defective.

Collectors rarely regret their purchases, however if you do, you have 7 days to let us know about an original artwork that you wish to return for an exchange.  You would then need to ship the painting back as it was shipped to you within the seven days (Shipment does not need to be received by us within those seven days).   Once received in original condition, we will exchange it for another piece of your choosing.  There is an obligatory fee of 15%.  Please choose wisely and with your heart and you can never go wrong. 

 Cancellations can be placed within 24 hours of ordering an Original piece, however there is a still a fee of 15%.



We would love for you to be the first to know about any new work, and it's coming in daily! 

 An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] !

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: Visit CoolArtHouse Instagram page!

Facebook: Visit CoolArtHouse Facebook page!


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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Newsletter Sign-Up

VIP NEWSLETTER SIGN-UP

SAVE 15% ON YOUR FIRST ORDER 

 and enter to win a free print!

Sign up here for for my VIP Newsletter and you're in.

 

We pick a winner once a month and will notify you via email.

Winner will receive a 16" x 16" high quality giclee print of 'The BHH'!

https://bit.ly/34C0L9n

Feel free to contact us with any questions.

 

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This offer is valid for NEW CUSTOMERS only!